Contact

Availability

We're available weekdays by phone from 9:00 am to 5:00 pm PST at 800.909.9750. You can also leave your questions, comments, suggestions, and feedback by emailing us at . We do our best to respond to all phone and online inquiries within the hour and no later than one business day.

Contact Information

Our customer support team is available by phone Monday through Friday, 9:00 am to 5:00 pm PST (excluding the holidays listed below).

Email:


Phone
800.909.9750

Fax
866.678.5056

Mail
PO Box 225115
San Francisco, CA 94122
Holidays

We observe the following holidays. As usual, orders may be placed 24/7 on our website, however please allow one extra day for delivery. We will respond to any customer service inquiries on the first business day following the holiday.

  • New Year’s Day
  • Birthday of Martin Luther King, Jr.
  • Presidents Day / Washington's Birthday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Indigenous People's Day (Columbus Day)
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Day