I Won't Be Around
Arranging for Your Absence
Because most items in our catalog ship same or next day, it is usually necessary to arrange alternative delivery times directly with one of our carriers. If you will not be present when your shipment is set to arrive, follow the link from the delivery tracking email you receive after your order and get in touch with the appropriate carrier. To locate tracking information you may also log on to your account and look under the Order Tracking section.
If you have trouble finding tracking information or contacting a carrier, please write or call customer service at 800.909.9750.